Privacy Policy

1. Data We Collect

• •Discord ID, username, and avatar of users who create tickets.
• •Message content inside tickets for transcript generation.
• •Server settings such as roles, channels, and configuration.
• •OAuth2 session data for dashboard login.

2. How We Use Your Data

• •To operate the ticket system and generate transcripts.
• •To authenticate users in the web dashboard.
• •Your data is never sold or shared with third parties.

3. Data Storage

All data is stored on a secure private server. Ticket transcripts are retained until the server administrator removes them. Session data expires after 7 days.

4. Your Rights

• •You may request deletion of your personal data by contacting us on Discord.
• •Server administrators may remove all data associated with their server at any time.

5. Cookies

This website uses cookies only for authentication sessions and language preferences. No tracking or advertising cookies are used.

6. Third Parties

We use the Discord API for authentication. Any data shared with Discord is subject to Discord Privacy Policy.

7. Contact

For privacy-related questions, contact us via our Discord support server.